Collection and Use of Information by 20/10 Direct
20/10 Direct operates a Website, http://www.2010direct.com, and the web-based tool 20/10 Direct. On its Website, 20/10 Direct tracks non-personally identifiable information to help us understand our visitors' needs related to our web site design. Through its Web-based tools, 20/10 Direct explicitly asks when we need information that personally identifies you ("Personal Information"). Your personal information is used to create your personal access to products on the site, and to contact you in the course of using the products. Financial information that is collected is used to verify identity, and to bill either you or your company for products and services, as applicable. Profile data collected by 20/10 Direct may be used to tailor the Website or any requested email communications, and to display information that is more relevant to you. 20/10 Direct also compiles product use information, but in the aggregate only, and may make that aggregate information publicly available. Under no circumstances will 20/10 Direct make any personal information about an individual user available to anyone.

Your email address is used to only send you information that you have requested. As part of your use of any 20/10 Direct product, 20/10 Direct allows you to elect to receive, or not receive, certain information from 20/10 Direct or its partners. 20/10 Direct adheres strictly to permission-based email policy. Except as mentioned above, 20/10 Direct will not send you unsolicited email information, commercial offers or advertisements 20/10 Direct will not sell, rent, or loan our contact lists or our customer's contact lists (including customer data) to any outside firms nor will 20/10 Direct use customer contact lists for our own marketing purposes. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information. All 20/10 Direct partners who offer you information via email from our Website must adhere to this unsubscribe policy.

While cookies are used to track a user's session, a visitors' identity is anonymous. Tracking with Cookies gives 20/10 Direct information about which parts of our site are used most often and what information is viewed. Cookies are not linked to anything that can personally identify a visitor, until a visitor becomes a registered user. Thus, session details are tracked, but the visitor is anonymous. Visitors who have provided us with registration information can be tracked during their sessions. This information is used to optimize our Web-based tools and under no circumstances will 20/10 Direct make this information available to anyone.

Information Use by Third Parties
It is 20/10 Direct policy to never provide your personal information to third parties without your express permission or only in instances where such disclosure is necessary to process transactions or provide services that you have requested. We do not release personal information about you as an individual. There are two exceptions to this policy. One - if 20/10 Direct is compelled to do so by an appropriately empowered governmental authority. Two - if 20/10 Direct makes the 20/10 Direct technology or services available to you through its business partners. 20/10 Direct will not share with them any more information than is necessary to perform the transaction you have requested. Where you have purchased our services through a 20/10 Direct partner, we may provide customer name and business volume information to the partner. Such partners have agreed to use the information only in regard to analyzing the success of the partnership arrangement. 20/10 Direct only does business with partners who agree to respect our Privacy Policy.

Contact Lists, Campaign Content and Campaign Reports
20/10 Direct ensures that all contact lists, email content and reports remain private and confidential. 20/10 Direct may scan the content of your campaigns to ensure it complies with our Terms of Use - to protect against defamatory, inaccurate, abusive, obscene, profane, or threatening material that is racially or ethnically offensive.

20/10 Direct will not sell, rent, loan or invite external access to a customer's contact lists. Nor will 20/10 Direct themselves use customer's contact lists for any purpose.

Information Exchanges and Transactions
SSL technology has been implemented throughout our application system. Information exchanges and transactions, including authentication, passwords, contact lists (uploading and storing online) and billing related data between you and our application system are strictly protected using this technology. This ensures that your session is completely private and secure from both external systems and other customers using our system.

Credit Card Information
20/10 Direct allows you to purchase email marketing services. When credit card billing is chosen, information is transferred to 20/10 Direct 's Clearing House Partner using industry-leading, secure transmission technology including SSL and HTTPS (the transmission standard used for transactions by major financial institutions). The information is then encrypted using Data Encryption Standard 3 (Triple DES) and stored securely so that it is ready to handle your transactions. Financial transactions are verified through VeriSign®, the leading provider of Internet security solutions. VeriSign is accredited by all major Security, Privacy and Certification Authorities (CAs).

The Bottom Line
Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free contact us at support@2010direct.com.